

Memorandum
The
Bureau of Reclamation (“Reclamation”) has scheduled a “Managing
for Excellence” (“M4E”) public meeting in Portland (OREGON) on
September 25-26. In my view, this may be the most important of all the
M4E workshops hosted by Reclamation. The deliverables that will be
discussed at this meeting may be only a step or two away from becoming
Reclamation policy. The following has been developed to provide more
information on the upcoming
Portland
meeting,
which I seriously urge you to consider attending.
Overview
Reclamation’s
Managing for Excellence
Project will identify and address the specific 21st Century challenges
Reclamation must meet to fulfill its mission to manage, develop, and
protect water and related resources in an environmentally and
economically sound manner in the interest of the American public. This
process provides an important opportunity for Western water users –
many of whom are customers that help pay for Reclamation services - to
find further ways to improve transparency in Reclamation
decision-making, provide improved accountability, and make the
organization as efficient as possible.
Family Farm
Alliance
Involvement
The
Family Farm Alliance has spent considerable time and resources in the
past two years working with a National Research Council Committee
(“Committee”) and Reclamation as the Committee developed Managing
Construction and Infrastructure in the 21st Century –
Bureau of Reclamation, which was finalized in 2006. In June 2005,
the
Alliance
completed its own collection of case
studies, and presented its final report to the Committee. The
Alliance
has
testified twice in the past two years before Congressional committees on
this issue and has engaged in the previous public workshops hosted by
Reclamation.
Importance of
Portland
Meeting
The members of the Family Farm Alliance believe that streamlined
federal regulation and decision-making are the keys to sound Western
water policy. So far in the M4E process, it appears that Reclamation is
seriously trying to address our goal of improving Reclamation’s
long-term management and transparency. The upcoming meeting in
Portland
may
provide one of the last opportunities for water and power customers to
directly address their concerns with Reclamation leadership.
The focus of the meeting will be an interim report developed by
“Team 12”, which is spearheading a process that will enable
Reclamation to determine the size and composition of the engineering and
technical services staff that it needs in order to carry out its
mission. Team 12 has been moving forward with a review of business
practices and how engineering and technical workflow is managed
throughout the organization. Reclamation customers have voiced
concerns regarding costs, the cost-effectiveness of Reclamation’s
engineering and technical services and level of customer service.
Other aspects of that concern include cost accounting and the
transparency of the sources of costs; overall Reclamation service to
customers; the customers’ uniform desire for Reclamation to maintain
its engineering expertise; and communications and planning. These
issues are of critical importance to water customers, and the
Portland
meeting
will provide a forum to interact directly with Reclamation leadership on
these matters.
Recent Team 12 Developments
The
Team 12 interim report will identify the kind of business practices that
will provide improved transparency so that customers can better
understand how work load demands, scheduling and needed expertise are
determined, and how that work gets contracted out. The interim report
will propose changes relative to what is currently done in an effort to
improve customer relations, etc. Based on the guidance of the
Reclamation Leadership Team, this will be refined and revised and then
shared with Reclamation employees and customers in the coming weeks, who
will then have an opportunity to comment.
Portland
Meeting Details
The
Portland
public meeting of Managing for
Excellence is scheduled for September 25-26. While a meeting agenda
and other written materials are not yet available, Reclamation has
provided us with a sense of how the agenda will unfold. In addition to
focusing on the interim report prepared by Team 12, Deputy Commissioner
Larry Todd will also brief stakeholders present in
Portland
on how the
recommendations already completed by 32 other M4E teams will actually be
implemented. Also, later in the day on September 26, Reclamation will
provide an overview described as “a high level look at financial management at Reclamation”.
The three-hour overview will address the following topics:
The
meeting is scheduled to be held at:
Holiday
Inn
Portland
Airport
8439 Columbia Blvd.
Portland
,
Oregon
97220
An
informal announcement will be posted in the Federal Register.
Online registration for the Portland Public Workshop is now available at
http://www.usbr.gov/excellence/portlandpw.html
Hotel
reservations are available by calling 1-888-465-4329, or at www.holidayinn.com/portland-i205
(Under Check Availability in the lower left, enter dates of stay, enter
"BOR" in the Group Code box, then click the Check Availability
button.) To receive a room rate of $98.00, inform the hotel you
are attending the Bureau of Reclamation Conference.
The
cutoff date is
September
10, 2007
.
The
Family Farm Alliance will organize planning and briefing teleconferences
and meetings for its interested members and other customer organizations
prior to, and during, the
Portland
public
meeting.
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